×
We use cookies to improve your experience on our website. By continuing to browse you accept the use of cookies.   More info
NEWSLETTER
Sign up to our newsletter for inspiration, latest news, invites and special offers.
YOUR EMAIL
 
RETURNS POLICY

You are entitled to return items within 14 days from the date of which you have received the item. For the return to be accepted the returned item must be in the same condition as when you received it, unused and with all tags still attached.

 

How to make a return

SWEDEN
1. The product has to be in good condition with all labels attached for the return to be granted.Return garments securely packed in the original box.
2. Fill out this form with Customer Information, Product Information and Return Reason, and put the return note in the package. 
3. Attach the return label on the package and take it to the post service central where your package was delivered. Contact us if you are missing a return note or label.
4. If you wish to change color, size or something else, please return the product and place a new order.
5. The payment/credit will be refunded when we have received your return.


EU

1. The product has to be in good condition with all labels attached for the return to be granted.Return garments securely packed in the original box.
2. Fill out this form with Customer Information, Product Information and Return Reason, and put the return note in the package. 
3. Attach the return label on the package. Contact us if you are missing a return note or label.
4. If you wish to change color, size or something else, please return the product and place a new order.
5. Create a pick-up through the DHL website or on phone, see instruction here.
6. The payment/credit will be refunded when we have received your return.

 

GENERAL
In case we have sent you an incorrect or defective item, we will of course be liable of return shipping fees.

 
We adjust the return amount as soon as we have received the returned item.
NOTE! That we will not send you a new invoice for a returned item. Use the original invoice for payment. Refund and adjustments of returns will be made within 30 days of when the return has been registered.

 
SAKI does not apply exchange orders, new items are ordered on www.saki.se.
 
The return right does not apply for gift card payments. Complaints of potential faults can of course be made.
 
Please note that items cannot be returned to stores that sell SAKI products.
 
DEFECTIVE PRODUCTS
If you receive defective product, please notify SAKI immediately of any material or production faults of the delivered item. This also implies to transport damages. SAKI follows the rules of consumer law.
FREE SHIPPING & RETURNS.
SHIPPING WITHIN EU.